According to the article “Top 10 Scams of 2016”
the following is #1 on the list.
Recently I received a call from Microsoft, or now I believe it to be someone pretending to be Microsoft. The call was following a message I received on my computer about not being able to run programs due to virus problems and to call them at the number listed.
After reading this article, which I have included the link for at the bottom of this blog, I felt it necessary to make this my next blog.
#1. Tech Support Scams
Reported countries: India and Pakistan. In many cases, scammers used U.S. VOIP phone numbers.
Damages reported: $100-$1000 and the cost of real technical support after to fix the damaged computer. As scammers usually ask for payment via credit card, many victims have also reported having their identities stolen afterward.
It’s rare that any technician from a PC manufacturer or tech support company would cold call non-client computer users and tell them that there’s an immediate threat to their computers and that the company needs remote access to fix the problem. Yet, many people fall for this scam.
Operating usually out of India, scammers call victims and allege that they’re with a big name tech company. Victims are told that their computers are either already infected or about to become infected with malware that can cause significant damage, such as operating system corruption or identity theft. The “technicians” then urge users to allow them to have remote access to troubleshoot and fix related issues. Scammers use these opportunities to infect systems with malware or perform other damage; or send users to third-party websites that cause damage. All of these actions are focused on the singular goal of giving scammers access to computers so they can cause errors and then charge for unnecessary repair services.
ScamGuard advice: Never give anyone remote access to your computer. Instead, hire a local computer repair service whenever necessary.
If you wish to read the entire article click on the link below.